State Farm® Insurance Agent Ray Garfinkel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marshall Martin
October 17, 2025
5
out of
5
rating by Marshall Martin
"Great customer service and friendly staff. We had a billing issue recently and Sheryl was able to help get things straightened out in just one call."
We responded:
"Marshall, nice to hear from you and thank you for the kind review. Sherly is a fantastic teammate. I wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not. Take care, thank you again and I hope you have a nice weekend. Ray Ray Garfinkel State Farm Insurance Agency"
Larry Tipton
October 16, 2025
5
out of
5
rating by Larry Tipton
"Melissa helped me through two different queries and was able to quickly and professionally provide the help and solution for each. Thank you!"
Ellen McVay
October 15, 2025
5
out of
5
rating by Ellen McVay
"I moved to Richmond after a lifetime in another state. Mr Garfinkel made it very easy for me to transfer my auto policy to VA. He was a great help and was kind which is always my number one on any list."
We responded:
"Ellen, thank you for the kind review. My agency looks forward to working with you if you need us in the future. I wanted you to know that if you ever have a question or claim, please do not hesitate to all. Take care and thank you again. Ray Ray Garfinkel State Farm Insurance Agency"
Christi Wiggins
October 8, 2025
5
out of
5
rating by Christi Wiggins
"Don was extremely helpful in securing coverage for my vehicle. He worked quickly and found me a great rate!"
We responded:
"Christ, thank you so much for the kind review and welcome to our agency. Don is a fantastic teammate. I also wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to call us. Take care, thank you and I hope you have you a nice day. Ray Ray Garfinkel State Farm Insurance Agency"
Betsy Rhoads
September 30, 2025
5
out of
5
rating by Betsy Rhoads
"Thank you Sheryl for making my insurance needs so easy to understand and access!! I have been with Ray’s office since I was just a renter in 2016, and they have all helped me find the perfect bundles with each life update so I know I’m covered."
We responded:
"Betsy, thanks so much for the kind review. Sheryl is an amazing teammate. I wanted you to know how much we appreciate having you with our agency. Please never hesitate to call us if you have a question or claim concerning your insurance. Take care and thanks again. Ray. Ray Garfinkel State Farm insurance agency "
Jessica L. Jenkins
September 24, 2025
5
out of
5
rating by Jessica L. Jenkins
"I have used Ray Garfinkel for a long time. Today I called a lady named Sheryl was very nice and helpful when addingf another car to my policy. She made to process smiple and stress-free. Highly recommend"
We responded:
"Jessica, thanks so much for the kind review. Sheryl is an amazing teammate. You have been with me for quite some time and I just wanted to say thank you. Take care and thanks again. Ray Ray Garfinkel State Farm agency "
Diane Davis
September 20, 2025
5
out of
5
rating by Diane Davis
"Sheryl was most helpful in assisting me with my concerns on my newly customer established coverage with State Farm."
We responded:
"Diane, thank you so much for Sheryl is an awesome teammate. I wanted you to know that ou can always call us if you have a question or a claim concerning your insurance. Take care and thanks again. Ray Ray Garfinkel State Farm insurance agency "
Barbara Velasquez
September 11, 2025
5
out of
5
rating by Barbara Velasquez
"great experience, nice kind woman who attended us."
We responded:
"Barbara, thank you so much for the kind review. I wanted you to know that if you ever have a question or claim concerning any of your insurance, please never hesitate to call me. Take care and thank you again. Ray. Ray Garfinkel/State Farm insurance "
JoAnn Howell
September 9, 2025
5
out of
5
rating by JoAnn Howell
"I was so pleased that I called during my half hour lunch break and I am so grateful that I was able to speak with Don Collier who understood exactly what I needed to start a new renters insurance policy. I was able To complete this process and less than a half hour. He was very diligent and emailing me all of the necessary documents to complete the process and made it so very easy and less stressful. Thank you so much Don for all of your assistance."
We responded:
"JoAnnn, thank you so much for the kind review. Don is an amazing teammate. I also wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to call me. Take care and thank you again. Ray/288-5470"
DeWitt Whittington
September 2, 2025
5
out of
5
rating by DeWitt Whittington
"Always ready to help...even when I squint at my odometer and can't easily read the mileage. Love the discount when I have the small GPS device in my Camry. I use the Drive Safe & Save system."
We responded:
"Dee, thank you for the kind review. I’m squinting too when looking at my odometer reading. Take care and thanks again. Ray. Ray Garfinkel State Farm insurance agency "
Samuel Coleman
August 26, 2025
5
out of
5
rating by Samuel Coleman
"They’re very good company they will take care all of your needs.. they have a great customer service group.."
We responded:
"Samuel, thank you so much for for the kind review. I appreciate you allowing me the ability to be your agent all these years. Take care and thank you again. Ray. Ray Garfinkel/State Farm insurance agency "
Wilson Rhodes
August 26, 2025
5
out of
5
rating by Wilson Rhodes
"Ray Garfinkel and his team have always been easy to work with. My family has had Auto, Renter's, and now Home insurance with them and they are always very responsive with great customer service. Most recently I worked with Melissa Burton for our Home insurance and it was a very simple and easy process to get covered. Would definitely recommend them to anyone in the area!"
We responded:
"Wilson, thanks for the kind re view. Melissa is a fantastic teammate. Please never hesitate to call us you have any questions concerning your insurance. Take care and thank you for allowing me the opportunity to be your agent all these years. Ray. Ray Garfinkel State Farm insurance agency "
Kathy Crafton
August 25, 2025
5
out of
5
rating by Kathy Crafton
"Sheryl is very helpful and gave me a phone number to get my windshield repaired back to looking new. Thanks Sheryl!"
We responded:
"Kathy, thank you so much for the kind review. Sheryl is a great teammate. You and Scott have been with me since the beginning and I wanted to thank you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray. Ray Garfinkel State Farm insurance agency "
Richard Serpa
August 25, 2025
5
out of
5
rating by Richard Serpa
"Today I worked with Sheryl, as usual, quick service3 and answered all my question! I have 3 cars and my house covered by Ray, I have been with him since he started and never considered changing. Ray and his crew have customer service that is second to none. I strongly recommend his agency!"
We responded:
"Richard, thank you so much for the review. You have literally been with me since I started. I wanted to thank you for allowing me the opportunity to be your agent all these years. I wish you nothing but the best. Take care and thanks again. Ray. Ray Garfinkel/State Farm insurance agency "
Theresa Murray
August 23, 2025
5
out of
5
rating by Theresa Murray
"I’ve been with State Farm for decades and this office is my fave yet. Ray ensures that we have appropriate coverage but never tries to oversell. And Sheryl answers all of my questions and works the all the options to save us on all policies."
We responded:
"Theresa, thank you so much for the kind review. Sheryl is an amazing teammate. I hope you know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to reach out to The Garfinkle agency at any time. Take care, thank you and I hope you have a great day. Ray Ray Garfinkel State Farm Insurance agency"
Suzanne Parr
August 22, 2025
5
out of
5
rating by Suzanne Parr
"We have been with Ray’s State Farm agency for 35 years for our auto and life policies. Melissa Burton is always helpful and takes care of our needs in a timely manner whenever we call."
We responded:
"Suzanne, Thank you so much for the kind review. Melissa is an amazing teammate. You and Shane have been with me since the beginning and I wanted to thank you for allowing me to be your agent all these years. Take care and Go Hokies!! Ray Ray Garfinkel State Farm Insurance Agency"
Bryan Moody
August 20, 2025
5
out of
5
rating by Bryan Moody
"Sheryl was great to work with."
We responded:
"Bryan, thanks for the kind review. Sheryl is an amazing teammate. I wanted you to know that you can always contact us if you have a question or claim concerning your insurance. Thank you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray Ray Garfinkel/State Farm Insurance "
Mjky 75
August 4, 2025
5
out of
5
rating by Mjky 75
"Mrs. Cheryl I wanted to give you a shout out!! Every time I have called State Farm, you have always answered the phone very professionally, and you always have went out of your way to assist me. Although this is your job to assist State Farm customers, you always go above and beyond to ensure that I understand everything and that I am receiving the best customer experience ever! I would like again to thank you so much for your kindness and professionalism."
We responded:
"Thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to call us if you ever have any questions concerning your insurance. Take care and thank you again. Ray Ray Garfinkel State Farm insurance agency "
Kelly Shaw
July 27, 2025
5
out of
5
rating by Kelly Shaw
"Sheryl at State Farm is quick with answers, assistance and follow-up. She is knowledgeable and friendly. We’ve received the best pricing for our home and autos here."
We responded:
"Kelly, thank you so much for kind review. I hope you are having a nice weekend. Sheryl is an amazing teammate. Please never hesitate to call us if you ever have a question or claim concerning any of your insurance. Take care, thank you and have a great day. Ray Ray Garfinkel/State Farm Insurance Agency"
Mary Salle
July 20, 2025
5
out of
5
rating by Mary Salle
"I was having trouble paying my bill on line. I called Ray’s office and Sheryl answered promptly and professionally. She had my account pulled up and my payment taken care of in a matter of minutes. Sheryl, you made my day! Thank you!"
We responded:
"Mary, thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to call or come by if you have any questions concerning your insurance. Take care, thank you and have a wonderful night. Ray. Ray Garfinkel/State Farm insurance agency "
Louis Brodnax Jr.
July 17, 2025
5
out of
5
rating by Louis Brodnax Jr.
"I have only great things to say about Ray Garfinkel State Farm Insurance. We've been with them around four years now and they have been terrific. Anything we've needed they've been there for us. Thank you Ray Garfinkel for a fantastic Insurance experience. I'm updating my review on State Farm Insurance. Ray Garfinkel's office. Today is 17 July 2025. I had a question about our renters insurance. I spoke with Sheryl, and as always the customer service is impeccable. Sheryl was so knowledgeable about it, she knew exactly what I was asking about. I can’t say enough about the quality of service there. I'll refer anyone to them. Thank you again Sheryl and Ray Garfinkel's State Farm Insurance office."
We responded:
"Louis, Thank you so much for the kind review. Sheryl is a great teammate and I am glad she was able to help you the other day. I also wanted you to know that if you ever have a question or claim concerning any of your insurance, please never hesitate to contact us. Take care, thank you again and I hope you have a very enjoyable summer. Ray/ Ray Garfinkel State Farm Insurance Agency"
Nitasha
July 17, 2025
5
out of
5
rating by Nitasha
"Great experience with the the team. Sheryl being very professional and helpful every time I needed help. God bless her and the entire team."
We responded:
"Nitasha, thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to reach out to us if you ever have a question or claim concerning your insurance. Take care, thank you and have a great night. Ray/ Ray Garfinkel State Farm Insurance agency"
Dennis Pace
July 16, 2025
5
out of
5
rating by Dennis Pace
"Absolutely great service and responsiveness. Have been a client of Ray's for over 40 years. We shop around every year but no one has ever giving us better overall pricing for coverage needs. Highly recommend Ray and his great staff! Claims are always handled quickly by his Team and State Farm. Never any issues."
We responded:
"Dennis & Brenda, thank you so much for the kind review. I enjoyed catching up with you the other day. You both have been with me for over 30 years and I wanted to thank for giving me the opportunity to be your agent and staying with us through different pricing cycles. Please never hesitate to call us if you ever have any questions or claims concerning your insurance. Take care, thank you again and enjoy your summer. Ray/ Ray Garfinkel State Farm Insurance Agency"
Samuel Brown
July 16, 2025
5
out of
5
rating by Samuel Brown
"The phone service was very painless and easy"
We responded:
"Samuel, thank you so much for your review. I am glad to hear the phone service was good. Please never hesitate to reach out if you have any questions concerning your insurance. Take care and thank you again. Ray/ Ray Garfinkel State Farm Insurance Agency"
Pamela Robinson
July 12, 2025
5
out of
5
rating by Pamela Robinson
"Sheryl and the other staff members are always very pleasant and helpful. Great insurance!"
We responded:
"Dr. Robinson, thank you so much for the kind review. I wanted to thank you for allowing my agency the opportunity to help you with your insurance needs. Please never hesitate to reach out if you have a question or claim with any of your insurance. Take care and I hope you have a nice week. Ray/Ray Garfinkel State Farm Insurance"