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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Jo Barbarossa

Mary Jo Barbarossa

March 11, 2026

5  out of  5
rating by Mary Jo Barbarossa
"I've never had to make a claim, but I found working with Melissa easy. She is efficient, professional and called to let me know my premiums had changed for the better. She's also called back within a reasonable amount of time when I had questions."
We responded:
"Mary Jo, thank you for the kind review. Melissa is an amazing teammate. I also wanted you to know that you can always call us if you ever have a question or claim concerning your insurance. Take care, thank you again and I hope you have a great day. Ray. Ray Garfinkel State Farm Insurance Agency "
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Peter Breil

March 11, 2026

5  out of  5
rating by Peter Breil
"Melissa took care of my immediate question and did a full review of my record while we were talking to ensure everything was up to date. I appreciated her thoroughness."
We responded:
"Peter, thank you so much for the kind review. Melissa is an amazing teammate. I wanted to also thank you for allowing my agency to handle your insurance needs. Take care and thank you again. Ray Ray Garfinkel State Farm insurance agency "
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Carlos R. Escalante

February 25, 2026

5  out of  5
rating by Carlos R. Escalante
"Excellent customer service, Ray has been always helpful and when you need them, they have your back. All the members of the team are great (Sheryl , etc)."
We responded:
"Thank you, Carlos, for your kind words about our team. us. You have been with me most of my career and I wanted to thank you for staying with my agency. Sherly is an amazing teammate and I am glad to have her on my team. Take care, thank you again and I hope you have a fantastic year. Ray"
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George Cunningham

February 23, 2026

5  out of  5
rating by George Cunningham
"I have been a customer of Ray Garfinkel State Farm for 5 years. I have always had great service from all the staff in this office. Everyone is friendly, professional, and polite. Today I was assisted by Sheryl who very gladly helped me with entering my mileage for the State Farm Safe Driving program. Thank you!"
We responded:
"George, thank you so much for the kind review and your loyalty to our agency. Sheryl is a great teammate. Please never hesitate to reach out if you ever have a question or claim concerning any of your insurance. Take care, thank you and I hope you have a good night. Ray/288-5470"
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Cindi Steele

February 20, 2026

5  out of  5
rating by Cindi Steele
"Melissa was delightful to work with. She listened to my needs and asked questions as well as provided suggestions and options to find the best plans for me. Her communication and follow-up was great."
We responded:
"Cindi, thank you for the kind review. Melissa is an fantastic teammate. I also wanted you to know that if you ever have a question or claim, please do not hesitate to reach out. Take care, thank you again and I hope you have a nice weekend. Ray Ray Garfinkel State Farm agency"
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oneofmanylindas alaska

February 12, 2026

5  out of  5
rating by oneofmanylindas alaska
"Courteous, and efficient customer service"
We responded:
"Thank you so much for the kind review. Please never hesitate to reach out if you ever have a question or claim concerning your insurance. Take care and thank you again. Ray. Ray Garfinkel State Farm Insurance Agency "
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Kendall Negri

February 11, 2026

5  out of  5
rating by Kendall Negri
"I have been a client of Ray’s since the 1980’s. He is very knowledgeable, efficient, capable and most importantly caring. The service and personal rapport is excellent! Sheryl was very helpful today when I called and had a question regarding my insurance. The customer service is exemplary! Keep up the great work!!! Thanks for everything!"
We responded:
"Kendall, thank you for the kind review and staying with us all these years.. We're glad to hear that Sheryl was able to assist you with your insurance questions. She is an amazing teammate. Your feedback means a lot to us! I hope you have a great year. Take care and thank you again. Ray Ray Garfinkel/State Farm Insurance Agency"
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Abbey Adams

February 10, 2026

5  out of  5
rating by Abbey Adams
"Proactive and easy to work with"
We responded:
"Abbey, thank you so much for the kind review. I also wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to reach out to me. Take care, thank you and I hope you are able to enjoy the warmer weather today. Ray Ray Garfinkel State Farm Insurance Agency"
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Brenda Kliesen

February 2, 2026

5  out of  5
rating by Brenda Kliesen
"Melissa Burton is amazing. She went through my policy with all of the things I've done on my home in the last 20-ish years. We got it updated and I feel much better about my coverage. What a load off of my mind."
We responded:
"Brenda, thank you so much for the kind review. Melissa is an amazing teammate. Thank you so much for allowing us the opportunity to be your insurance agency all these years. Take care and thank you again Ray Ray Garfinkel State Farm insurance agency "
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Ian Stewart

January 29, 2026

5  out of  5
rating by Ian Stewart
"Always very helpful..been with them for over 20 years."
We responded:
"Ian, thank you for the kind review. I have enjoyed being your agent these past 20 years. I hope you have not had to travel this week with this weather. Take care, thank you and have a great week. Ray Ray Garfinkel/State Farm Insurance Agency"
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Tom Giedgowd

January 22, 2026

5  out of  5
rating by Tom Giedgowd
"Super responsive and helpful. Great customer service!"
We responded:
"Tom, thank you so much for the kind review. I wanted to welcome you to my agency. I also wanted to know that we are always available if you have a question or claim concerning your insurance. Take care and thank you again. Ray. Ray Garfinkel State Farm insurance agency "
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Eva Gee Scott

January 12, 2026

5  out of  5
rating by Eva Gee Scott
"I had the pleasure of working with Ray through a mutual customer, and I couldn’t be more impressed. His expertise and genuine care made a significant difference, ensuring the best outcome for everyone involved. Ray’s professionalism and willingness to go above and beyond truly set him apart. I highly recommend working with him if you want someone reliable, knowledgeable, and truly dedicated to helping"
We responded:
"Eva, thank you so much for the kind review. I enjoyed working with you and I wish you the best. Ray "
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Susan Albritton

January 2, 2026

5  out of  5
rating by Susan Albritton
"I appreciate the friendly and responsive service that I receive with Ray’s team both for covering a home as well as changing out auto coverages. Thank you Melissa especially for making this easy."
We responded:
"Susan, thank you so much for the kind review. You and Buck have been with me since I started. I wanted to thank you for allowing me this opportunity. Melissa is an amazing teammate. Take and I hope you have a wonderful year. Ray. Ray Garfinkel State Farm agency "
Profile photo of Nathan Pope

Nathan Pope

December 30, 2025

5  out of  5
rating by Nathan Pope
"Sheryl helped me today add an auto to our policy. She was knowledgeable and informative and helped me sign up for a safe driving discount program. Ray's staff is always helpful; we've been using their services for over 20 years."
We responded:
"Nathan, thank you for the kind review. Sherly is an amazing teammate. I want to thank you for staying with us all these years. I wish you the best for 2026. Thank you again! Ray Ray Garfinkel/State Farm Insurance Agency"
Profile photo of Daniel Johnson

Daniel Johnson

December 23, 2025

5  out of  5
rating by Daniel Johnson
"Sheryl Oliver is a very helpful state farm agent. She always explains any issues with me that I may have with my policy in a very professional manner. Daniel🙂"
We responded:
"Dan , thank you so much for the kind review. Sheryl is an amazing teammate. You and your entire family have been with me since the beginning of my agency and I just wanted to say thank you. Take care and I hope you have a very happy holiday season. Ray Ray Garfinkel State Farm insurance agency"
Profile photo of Patricia Allen

Patricia Allen

December 17, 2025

5  out of  5
rating by Patricia Allen
"They really helped me alot."
We responded:
"Patricia, thank you so much for the review. I look forward to being your insurance agent for years to come. Please never hesitate to reach out if you have a question or claim, please do not hesitate to contact me. Take care and happy holidays. Ray Ray Garfinkel State Farm Insurance agency"
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R McKenna Brown

December 10, 2025

5  out of  5
rating by R McKenna Brown
"Been with Ray for 30 years now. (Yikes! Where does the time go?!?) Always available, always friendly, and always ready to answer your question or solve your problem. Sheryl on the front line handles it all with apparent ease."
We responded:
"Mckenna, thank you for the kind review and also for your loyalty for staying with us all these years. This means a great deal to me and my agency. Sheryl is an amazing teammate. Take care, thank you again and I hope you have a very happy holiday season. Ray Ray Garfinkel State Farm Insurance agency. "
Profile photo of Mark Kantner

Mark Kantner

December 8, 2025

5  out of  5
rating by Mark Kantner
"Working with Ray and his team has always felt personal, not transactional. Whenever questions come up about coverage or claims, he takes the time to explain options clearly in plain language, which makes big decisions a lot less stressful. During a recent difficult situation, his empathy, follow-through, and willingness to dig in and get answers really stood out and meant a lot. The office is responsive, professional, and easy to reach, and there’s a real sense that they genuinely care about their clients’ well-being. Highly recommend Ray and his team for anyone looking for a thoughtful, patient, long-term agent."
We responded:
"Mark, thank you for the kind review. Having policyholders like you are what makes this job worthwhile. Take care, thank you again and enjoy the snow. Ray. Ray Garfinkel State Farm agency "
Profile photo of Jonas Kernaghan

Jonas Kernaghan

December 1, 2025

5  out of  5
rating by Jonas Kernaghan
"Absolutely fabulous service from Melissa during a hard time for my extended family. She has been following up and taking care of things for months. Best service I’ve ever had with an insurance professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jonas, thank you also for saying such nice things about Melissa. She is an excellent teammate. Pleaser also never hesitate to call us if you ever have any questions concerning your insurance. Take care and happy holiday. Ray Ray Garfinkel/State Farm Insurance Agency"
Profile photo of Kayleigh Thompson

Kayleigh Thompson

November 11, 2025

5  out of  5
rating by Kayleigh Thompson
"Ray, Sheryl, and Jocelyn have been a huge help for me when I was trying to find car insurance. They quoted me and stayed in active communication about the discounts I was eligble for and what to expect. They've remained respectful, polite, and insightful during the entire process. They've called me to alert me of premium changes and missing paperwork needed for me to keep my discounts, which I really appreciated!"
We responded:
"Kayleigh, thank you so much for the kind review. Sheryl and Jocelyn are fantastic teammates. I wanted you too also know that if you ever have a question or claim, please do not hesitate to call us at any time. Take care, thank you and I hope you have a very happy holiday season. Ray/288-5470"
Profile photo of Katie Francisco

Katie Francisco

November 5, 2025

5  out of  5
rating by Katie Francisco
"Ray and his team are amazing to work with. Responsive, friendly and always thoughtful about my insurance needs. I love that they are proactive and keep my accounts accurate and up to date with me."
We responded:
"Katie, nice to hear from you and thank you for the kind review. Please never hesitate to call us if you ever have a question or claim concerning your insurance. Take care and thank you again. Ray Ray Garfinkel State Farm insurance agency "
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Bethany Lynch

November 3, 2025

5  out of  5
rating by Bethany Lynch
"Melissa was super helpful getting us a comparative quote last minute and working with us throughout the process, following up and making sure all of our questions were answered!"
We responded:
"Bethany, thank you for the kind review. Melissa is an fantastic teammate. I wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to reach out. Welcome to the Ray Garfinkel State Farm Insurance agency. Take care and thank you again. Ray"
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Marshall Martin

October 17, 2025

5  out of  5
rating by Marshall Martin
"Great customer service and friendly staff. We had a billing issue recently and Sheryl was able to help get things straightened out in just one call."
We responded:
"Marshall, nice to hear from you and thank you for the kind review. Sherly is a fantastic teammate. I wanted you to know that if you ever have a question or claim concerning any of your insurance, please do not. Take care, thank you again and I hope you have a nice weekend. Ray Ray Garfinkel State Farm Insurance Agency"
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Larry Tipton

October 16, 2025

5  out of  5
rating by Larry Tipton
"Melissa helped me through two different queries and was able to quickly and professionally provide the help and solution for each. Thank you!"
We responded:
"Larry, thank you so much for the kind review. Melissa is an amazing teammate. You have been with me since the beginning and I wanted to thank you for staying with us all these years. Take care, thank you again and I hope you have a nice weekend. Ray. Ray Garfinkel State Farm insurance agency "
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Ellen McVay

October 15, 2025

5  out of  5
rating by Ellen McVay
"I moved to Richmond after a lifetime in another state. Mr Garfinkel made it very easy for me to transfer my auto policy to VA. He was a great help and was kind which is always my number one on any list."
We responded:
"Ellen, thank you for the kind review. My agency looks forward to working with you if you need us in the future. I wanted you to know that if you ever have a question or claim, please do not hesitate to all. Take care and thank you again. Ray Ray Garfinkel State Farm Insurance Agency"