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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gail Everhart

May 21, 2025

5  out of  5
rating by Gail Everhart
"Ray Garfinkle and his team are excellent! Extremely responsive & communicative. Personable, pleasant & friendly. From our first meeting, Ray was very informative, presenting options, answering questions honestly. We highly recommend Ray & his team"
We responded:
"Gail, thanks so much for the kind review. I always enjoy talking with you and Jeff. Please never hesitate to reach out if you have any questions concerning your insurance. Thanks again. Ray"
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Stephen Cobb

May 20, 2025

5  out of  5
rating by Stephen Cobb
"Don Collier was excellent in helping me find the best rate for Auto Insurance. The process was simple and all my questions was answered quickly. Thanks Don!"
We responded:
"Stephen, thanks so much for the kind review. Don is an amazing teammate. Please never hesitate to reach out if you have a question or claim concerning your insurance. Take care and thank you again. Ray"
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C Hardy

May 19, 2025

5  out of  5
rating by C Hardy
"I am fairly new to State Farm (about 9 months) and my transition from my previous company was seamless. Every encounter with Ray and today Melissa was handled with such efficiency and know how makes me glad I switched. The customer service they extend to their clients are top notch. They are truly assets to their industry and should offer the way they provide services to their clients as a master class to the other agencies out there."
We responded:
"Ms. Hardy, thank you so much for the kind review. Melissa is a fantastic teammate and we are lucky to have her with us. Please never hesitate to reach out to reach out if you have any questions or concerns with your insurance. Take care and thank you again. Ray "
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craig nichols

May 19, 2025

5  out of  5
rating by craig nichols
"Blind called for homeowners insurance and received excellent service. Competitive rate and the insurance representative was very knowledgeable about my particular needs as a purchaser of a condominium and the payers of protection I should be considering. Melissa stayed in touch through the process with the finance company to keep everything up to date and current, even though the closing date shifted three times."
We responded:
"Craig, thank you so much for the kind review. Melissa is a fantastic team member and we are lucky to have her with us. Please never hesitate to reach out to reach out if you have any questions with your insurance. Take care and welcome to the Ray Garfinkel State Farm agency. Ray"
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Marianne Stack

May 16, 2025

5  out of  5
rating by Marianne Stack
"I’ve been with Ray Garfinkel and his team since 2008. Every interaction with Ray’s office has been a positive one. I’ve had to submit a couple of claims over the years, but mostly my calls and emails to the office deal with less stress-inducing issues. I highly recommend."
We responded:
"Marianne, thank you so much for the kind review. I have enjoyed being your agent since you returned to Virginia. I hope you and your family are all doing well. Take care and thanks again. Ray"
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Glen Allen Home Rentals

May 15, 2025

5  out of  5
rating by Glen Allen Home Rentals
"Melissa has always been a pleasure to work with. She provides quotes quickly and explains everything clearly. The confidence Melissa exudes with the coverage needed is reassuring. Highly recommended!"
We responded:
"Thank you so much for the kind review. Melissa is a fantastic teammate and we are lucky to have her. I also wanted you to know that if you ever have any questions or concerns about your auto, home or life insurance, please never hesitate to call us. Take care and thank you. Ray"
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russell sharry

May 15, 2025

5  out of  5
rating by russell sharry
"Kudos to Cheryl at Ray Garfinkel's office. Cheryl is always a pleasure to work with and provides superior customer service! Thank you Cheryl for your kindness and prompt attention to our insurance needs."
We responded:
"Russell, thank you so much for the kind review. Sheryl is unbelievable teammate. You have been with me since I basically started and I just wanted to say thank you for staying with us and allowing me the opportunity to be your agent all these years. Take care and thanks again. Ray"
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Designs by Cheryl Interiors

May 14, 2025

5  out of  5
rating by Designs by Cheryl Interiors
"The staff at Ray Garfinkel's office are always extremely pleasant to work with. They make the process so easy and smooth. Don and Sheryl are eager help assist with any questions or concerns I may have, and they do so with great patience. I've been very happy with the customer service received and would highly recommend them for all insurance needs."
We responded:
"Cheryl, thank you so much for the kind review and giving my agency the opportunity to handle your insurance needs these past few years. Don and Sheryl or amazing teammates and I am lucky to have them work with me. Please never hesitate to call us if you need a coi or questions on your auto, home and life insurance. Take care and thank you again. Ray"
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James Thissen

May 14, 2025

5  out of  5
rating by James Thissen
"I have been with State Farm using Ray Garfinkel's agency for almost 15 years now. They have always been fantastic to deal with. Recently I sold/bought a new house and Melissa assisted me with the process of rolling over my home owner's policy to the new place and she was great. I have my car, motorcycle and home with them and have always been pleased. You can't go wrong using them."
We responded:
"James, thank you so much for the kind review. I hope you are doing well. Please never hesitate to call us if you have any questions concerning your auto, home or life insurance. Take care and thank you again. Ray"
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Christopher Gill

May 14, 2025

5  out of  5
rating by Christopher Gill
"I've been with Ray's office since I rolled off my parents' insurance many years ago. Whether it was buying my first home, buying new cars, or adding kids to our policy as they reach driving age, Ray and his team have always been incredibly helpful in advising our family in a prompt, courteous and professional manner. When I recently needed to make some changes to our auto policy, Sheryl provided sound advice and updated documentation before I hung up the phone. Thanks, Team Ray."
We responded:
"Chris, thank you so much for the kind review. Sheryl is a fantastic teamate and we are lucky to have her on our team. Please never hesitate to reach out to us if you have any questions concerning your auto, home, or life insurance. Take care and thanks again. Ray"
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Michael Sieja

May 9, 2025

5  out of  5
rating by Michael Sieja
"Ray, Melissa and the team have provided magnificent service for years. They also recently made a potentially challenging experience with a claim easy and stress free. A+++"
We responded:
"Michael, thank you for the nice review. I understand you had some issues with the last claim and Melissa was very helpful in getting everything resolved. Melissa is a great teammate. I wanted to thank you for staying with us all these years. Please never hesitate to call us if you have any questions concerning any of your insurance. Take care and thank you again. Ray"
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Sheldon Ross

May 1, 2025

5  out of  5
rating by Sheldon Ross
"Ray and team are some of the best full service insurance agents in the business. They’ve supported my family and I for over 20 years and they just keep taking great care of us!"
We responded:
"Sheldon, thanks so much for the review. I enjoyed talking with you the other day. Please never hesitate to call me if you have any questions concerning your insurance. Take care and thank you again. Ray"
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Nia Weeden

April 29, 2025

5  out of  5
rating by Nia Weeden
"Jocelyn and Melissa were so helpful while Ray was out of the office. So patient and helped to remove and add a vehicle for me. I appreciate them. Been with State Farm and this office for years. Even with the doors closing, Jocelyn called me to let me know my vehicle was good to go and sent me what I needed. Thank you"
We responded:
"Nia, thank you so much for the kind review. Jocelyn and Melissa are tremendous workmates. Please never hesitate to call us if you have any questions regarding your insurance. Take care and thank you again. Ray "
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Gary Fakhoury

April 25, 2025

5  out of  5
rating by Gary Fakhoury
"Don -5/5 Ran out of my insurance due to my old insurance agent dropping the ball. Needed to have insurance that day for a meeting I could not miss. Don was professional, courteous and most importantly, timely. He was able to answer my questions and deliver me a quote that worked within my discussed price range. Surely will be my agent as long as he'll have me. Thanks again Don!"
We responded:
"Gary, this is Ray Garfinkel.. Don Collier is an amazing team member and even better person. Please never hesitate to call, email or text us any time if you ever have any questions or issues. Take care, thank you again and I hope you have an enjoyable weekend. Ray"
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Butch Anthony

April 24, 2025

5  out of  5
rating by Butch Anthony
"Great folks and great service. Thanks Ray."
We responded:
"Thanks so much for the review. We appreciate you allowing us the opportunity to be your State Farm insurance agency. Take and thanks again. Ray "
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melinda greene

April 22, 2025

5  out of  5
rating by melinda greene
"My experience today updating my information and making a payment was so easy, Sheryl was so helpful and made sure everything was correct. She answered all my questions and was friendly and professional."
We responded:
"Melinda, this is Ray Garfinkel. Thank you so much for the kind review. Sheryl is an awesome teammate. I wanted you to know that if you ever have any questions concerning any of your insurance, please do not hesitate to call me. Take care and thanks again. Ray "
Profile photo of Eric Link

Eric Link

April 15, 2025

5  out of  5
rating by Eric Link
"I have been insuring with Ray for years. His team always provides excellent and responsive customer service. And Melissa is always so nice and helpful!"
We responded:
"Eric, this is Ray Garfinkel. Thank you so much for the kind review. Melissa is fantastic. Please never hesitate to reach out if you ever have a question concerning any of your insurance. Take care and thank you again. Ray"
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Robert White

April 9, 2025

5  out of  5
rating by Robert White
"Ray and members of his team have met and exceeded expectations for my family for 30+ years. There is no better office that takes the time to listen to the needs of their customers and provide solutions that fit each individual. The honesty and integrity is what has kept me coming back year after year. You won't find a better insurance agent in town!"
We responded:
"Thanks Robert. You have literally been with me since day one. I appreciate your friendship and for allowing me the opportunity to be your agent all these years. Take and thanks again. Ray"
Profile photo of Grace English

Grace English

April 2, 2025

5  out of  5
rating by Grace English
"Ray's office has helped us throughout the years with a variety of services. Melissa is prompt, knowledgable, friendly and professional and continues to impress us with her ability to answer all of our questions."
We responded:
"Grace, thank you so much for the nice review. Melissa is an unbelievable team leader. Thank you again. Ray"
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Beth H

March 31, 2025

5  out of  5
rating by Beth H
"I've been with my State Farm agent for over 20 years, and I truly wouldn’t take my business anywhere else. They are incredibly efficient, knowledgeable, and always go above and beyond to make sure everything is handled promptly and correctly. Whether it’s a quick question, a policy update, or something more complex, they’re always on top of it. It’s rare these days to find this level of consistent service and expertise. Highly recommend!"
We responded:
"Bettie, thanks so much for the kind review. Looking forward to catching up soon. Thanks again. Ray"
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Kay L

March 25, 2025

5  out of  5
rating by Kay L
"I have multiple products with State Farm and most recently Don helped me with my renters insurance. Don was very helpful and courteous…Thanks again Don!"
We responded:
"Kay, thank you so much for the review. Don is a great team member and I am glad he was able to help you with your renters insurance. Please never hesitate to call us if you have any claims or questions concerning your renters, auto and life insurance. Thanks again and have a great night. Ray "
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Susan Lindeman

March 21, 2025

5  out of  5
rating by Susan Lindeman
"Have been with Ray and Melissa for a couple of years now. They are SO easy to work with, accommodate policy changes easily and point out any potential concerns. And prices remain fair (as parents of two 21-year olds :) All of our insurance business is with them. Highly recommend them!"
We responded:
"Susan, thank you so much for the kind review. I want to also thank you for allowing my agency the opportunity to handle your insurance. Please never hesitate to contact us if you have a question or claim concerning your insurance. Thank you again and have a good night. Ray "
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Nicky Harris

March 17, 2025

5  out of  5
rating by Nicky Harris
"Don Collier and Melissa Burton were fantastic to deal with! Fast, professional, friendly and came back with great rates and terms! Great experience from start to finish!!"
We responded:
"Nicky, thank you so much for the kind review. Melissa and Don are fantastic workmates. I wanted you to know that if you ever have a question or claim concerning your insurance, please never hesitate to contact me. Take care, thank you and have a good night. Ray"
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Lurline Wagner

March 7, 2025

5  out of  5
rating by Lurline Wagner
"Very professional, knowledgeable, and helpful Prices are quite reasonable Melissa Burton is very pleasant and has excellent customer service."
We responded:
"Dear Lurline, thank you so much for the kind review. Melissa is a fantastic workmate. Please never hesitate to contact us if you have a question or claim concerning your insurance. Take care, thank you and have a good night. Ray"
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azir khan

March 5, 2025

5  out of  5
rating by azir khan
"Excellent service, they pickup the phone every time."
We responded:
"Azir, this is Ray. Thank you so much for the kind review. We always enjoy when you call us. Take care, thank you and have a good night. Ray"