State Farm® Insurance Agent Ray Garfinkel
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
DeWitt Whittington
September 2, 2025
5
out of
5
rating by DeWitt Whittington
"Always ready to help...even when I squint at my odometer and can't easily read the mileage. Love the discount when I have the small GPS device in my Camry. I use the Drive Safe & Save system."
We responded:
"Dee, thank you for the kind review. I’m squinting too when looking at my odometer reading. Take care and thanks again. Ray. Ray Garfinkel State Farm insurance agency "
Samuel Coleman
August 26, 2025
5
out of
5
rating by Samuel Coleman
"They’re very good company they will take care all of your needs.. they have a great customer service group.."
Wilson Rhodes
August 26, 2025
5
out of
5
rating by Wilson Rhodes
"Ray Garfinkel and his team have always been easy to work with. My family has had Auto, Renter's, and now Home insurance with them and they are always very responsive with great customer service. Most recently I worked with Melissa Burton for our Home insurance and it was a very simple and easy process to get covered. Would definitely recommend them to anyone in the area!"
Kathy Crafton
August 25, 2025
5
out of
5
rating by Kathy Crafton
"Sheryl is very helpful and gave me a phone number to get my windshield repaired back to looking new. Thanks Sheryl!"
We responded:
"Kathy, thank you so much for the kind review. Sheryl is a great teammate. You and Scott have been with me since the beginning and I wanted to thank you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray. Ray Garfinkel State Farm insurance agency "
Richard Serpa
August 25, 2025
5
out of
5
rating by Richard Serpa
"Today I worked with Sheryl, as usual, quick service3 and answered all my question! I have 3 cars and my house covered by Ray, I have been with him since he started and never considered changing. Ray and his crew have customer service that is second to none. I strongly recommend his agency!"
We responded:
"Richard, thank you so much for the review. You have literally been with me since I started. I wanted to thank you for allowing me the opportunity to be your agent all these years. I wish you nothing but the best. Take care and thanks again. Ray. Ray Garfinkel/State Farm insurance agency "
Theresa Murray
August 23, 2025
5
out of
5
rating by Theresa Murray
"I’ve been with State Farm for decades and this office is my fave yet. Ray ensures that we have appropriate coverage but never tries to oversell. And Sheryl answers all of my questions and works the all the options to save us on all policies."
We responded:
"Theresa, thank you so much for the kind review. Sheryl is an amazing teammate. I hope you know that if you ever have a question or claim concerning any of your insurance, please do not hesitate to reach out to The Garfinkle agency at any time. Take care, thank you and I hope you have a great day. Ray Ray Garfinkel State Farm Insurance agency"
Suzanne Parr
August 22, 2025
5
out of
5
rating by Suzanne Parr
"We have been with Ray’s State Farm agency for 35 years for our auto and life policies. Melissa Burton is always helpful and takes care of our needs in a timely manner whenever we call."
We responded:
"Suzanne, Thank you so much for the kind review. Melissa is an amazing teammate. You and Shane have been with me since the beginning and I wanted to thank you for allowing me to be your agent all these years. Take care and Go Hokies!! Ray Ray Garfinkel State Farm Insurance Agency"
Bryan Moody
August 20, 2025
5
out of
5
rating by Bryan Moody
"Sheryl was great to work with."
We responded:
"Bryan, thanks for the kind review. Sheryl is an amazing teammate. I wanted you to know that you can always contact us if you have a question or claim concerning your insurance. Thank you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray Ray Garfinkel/State Farm Insurance "
Mjky 75
August 4, 2025
5
out of
5
rating by Mjky 75
"Mrs. Cheryl I wanted to give you a shout out!! Every time I have called State Farm, you have always answered the phone very professionally, and you always have went out of your way to assist me. Although this is your job to assist State Farm customers, you always go above and beyond to ensure that I understand everything and that I am receiving the best customer experience ever! I would like again to thank you so much for your kindness and professionalism."
We responded:
"Thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to call us if you ever have any questions concerning your insurance. Take care and thank you again. Ray Ray Garfinkel State Farm insurance agency "
Kelly Shaw
July 27, 2025
5
out of
5
rating by Kelly Shaw
"Sheryl at State Farm is quick with answers, assistance and follow-up. She is knowledgeable and friendly. We’ve received the best pricing for our home and autos here."
We responded:
"Kelly, thank you so much for kind review. I hope you are having a nice weekend. Sheryl is an amazing teammate. Please never hesitate to call us if you ever have a question or claim concerning any of your insurance. Take care, thank you and have a great day. Ray Ray Garfinkel/State Farm Insurance Agency"
Mary Salle
July 20, 2025
5
out of
5
rating by Mary Salle
"I was having trouble paying my bill on line. I called Ray’s office and Sheryl answered promptly and professionally. She had my account pulled up and my payment taken care of in a matter of minutes. Sheryl, you made my day! Thank you!"
We responded:
"Mary, thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to call or come by if you have any questions concerning your insurance. Take care, thank you and have a wonderful night. Ray. Ray Garfinkel/State Farm insurance agency "
Louis Brodnax Jr.
July 17, 2025
5
out of
5
rating by Louis Brodnax Jr.
"I have only great things to say about Ray Garfinkel State Farm Insurance. We've been with them around four years now and they have been terrific. Anything we've needed they've been there for us. Thank you Ray Garfinkel for a fantastic Insurance experience. I'm updating my review on State Farm Insurance. Ray Garfinkel's office. Today is 17 July 2025. I had a question about our renters insurance. I spoke with Sheryl, and as always the customer service is impeccable. Sheryl was so knowledgeable about it, she knew exactly what I was asking about. I can’t say enough about the quality of service there. I'll refer anyone to them. Thank you again Sheryl and Ray Garfinkel's State Farm Insurance office."
We responded:
"Louis, Thank you so much for the kind review. Sheryl is a great teammate and I am glad she was able to help you the other day. I also wanted you to know that if you ever have a question or claim concerning any of your insurance, please never hesitate to contact us. Take care, thank you again and I hope you have a very enjoyable summer. Ray/ Ray Garfinkel State Farm Insurance Agency"
Nitasha
July 17, 2025
5
out of
5
rating by Nitasha
"Great experience with the the team. Sheryl being very professional and helpful every time I needed help. God bless her and the entire team."
We responded:
"Nitasha, thank you so much for the kind review. Sheryl is an amazing teammate. Please never hesitate to reach out to us if you ever have a question or claim concerning your insurance. Take care, thank you and have a great night. Ray/ Ray Garfinkel State Farm Insurance agency"
Dennis Pace
July 16, 2025
5
out of
5
rating by Dennis Pace
"Absolutely great service and responsiveness. Have been a client of Ray's for over 40 years. We shop around every year but no one has ever giving us better overall pricing for coverage needs. Highly recommend Ray and his great staff! Claims are always handled quickly by his Team and State Farm. Never any issues."
We responded:
"Dennis & Brenda, thank you so much for the kind review. I enjoyed catching up with you the other day. You both have been with me for over 30 years and I wanted to thank for giving me the opportunity to be your agent and staying with us through different pricing cycles. Please never hesitate to call us if you ever have any questions or claims concerning your insurance. Take care, thank you again and enjoy your summer. Ray/ Ray Garfinkel State Farm Insurance Agency"
Samuel Brown
July 16, 2025
5
out of
5
rating by Samuel Brown
"The phone service was very painless and easy"
We responded:
"Samuel, thank you so much for your review. I am glad to hear the phone service was good. Please never hesitate to reach out if you have any questions concerning your insurance. Take care and thank you again. Ray/ Ray Garfinkel State Farm Insurance Agency"
Pamela Robinson
July 12, 2025
5
out of
5
rating by Pamela Robinson
"Sheryl and the other staff members are always very pleasant and helpful. Great insurance!"
We responded:
"Dr. Robinson, thank you so much for the kind review. I wanted to thank you for allowing my agency the opportunity to help you with your insurance needs. Please never hesitate to reach out if you have a question or claim with any of your insurance. Take care and I hope you have a nice week. Ray/Ray Garfinkel State Farm Insurance"
Jacob H
July 10, 2025
5
out of
5
rating by Jacob H
"Ray and his team have always been a pleasure to work with for both my home and auto policies. When I recently had an issue with my escrow company not submitting payment of my homeowners premium, Melissa was quick to reach out and help me reconcile this issue with my mortgage company. She ensured that there would be no gap in our coverage as a result of this clerical error and worked diligently to coordinate billing with my bank. She proactively reached out to provide me with status updates as our payment was being processed. If you’re looking for top notch customer service, Ray and his team are the ones you want."
We responded:
"Jacob, thank you so much for your kind review. Melissa is an amazing teammate and always trying to solve any problems that we may encounter. Please never hesitate to reach out if you have a question or claim concerning any of your State Farm auto, home, life or disability insurance. Take care, thank you again and I hope you have a nice week. Ray/Ray Garfinkel State Farm Insurance"
Jamie Manning
July 10, 2025
5
out of
5
rating by Jamie Manning
"Melissa Burton made getting homeowners insurance for our new home quick and easy. We’ve been with State Farm for 10 years, and Ray’s team has always been helpful and reliable. Highly recommend!"
We responded:
"Jamie, thank you so much for your kind review. Melissa is an amazing teammate. I also wanted to thank you for the opportunity to be your agent these past years. Please never hesitate to reach out if you have a question or claim concerning any of your insurance. Take care, thank you and I hope you have a great day. Ray/Ray Garfinkel State Farm Insurance"
Holly Stout
July 9, 2025
5
out of
5
rating by Holly Stout
"As always, prompt and helpful attention to our insurance related inquiries. An easy resolution to a request for removal of a sold vehicle on our policy, along with verification of our teen driver status as a student and safe driver. Sheryl is a pleasure to speak with, answering various questions and offering solutions to our insurance coverage needs. As a long time State Farm customer, I highly recommend this Agency for your insurance needs."
We responded:
"Holly, thank you so much for your kind review. Sheryl is an amazing teammate. I also wanted to thank you and Neil for the opportunity to be your agent these past years. Please never hesitate to reach out if you have a question or claim concerning any of your insurance. Take care, thank you and I hope you have a great day. Ray/Ray Garfinkel State Farm Insurance"
Taurus Williams
July 8, 2025
5
out of
5
rating by Taurus Williams
"I was looking for an insurance company that was close to home and could be available on a personal level as opposed to just dealing with a company that you only communicate with through email or chat. In my search, I found a State Farm agency close to home and I was able to get all the information I needed from agents Don and Melissa for my auto and home. Needless to say I am very pleased with not just State Farm, but the agents themselves. They were very helpful and diligent at finding the best policy for my needs personally and economically. I will definitely recommend this company and those agents specifically to help you with your insurance needs"
We responded:
"Taurus, Jamie, thank you so much for your kind review. Don and Meliss are both amazing teammates. I also wanted to thank you for the opportunity to be your agent these past years. Please never hesitate to reach out if you have a question or claim concerning any of your insurance. Take care, thank you and I hope you have a great day. Ray/Ray Garfinkel State Farm Insurance"
Susan Collins
July 8, 2025
5
out of
5
rating by Susan Collins
"This State Farm office is very easy to reach. I called Sheryl this morning to pay auto insurance. She was helpful and extremely pleasant making the process so quick and easy. I would recommend this State Farm office highly."
We responded:
"Susan, this is Ray. Thank you so much for the kind review. I hope you have a great year. Ray Garfinkel/State Farm insurance "
Tarnesha Hunter
July 8, 2025
5
out of
5
rating by Tarnesha Hunter
"I have been a customer of Ray Garfunkel for over 15 years. Always excellent customer service. They really care about their customers."
We responded:
"Tarnesha, thank you so much for the kind review. You have been with me so many years and I wanted to say thank you for staying with us. Please never hesitate to reach out if you have a question or claim concerning your State Farm auto, home, life or business insurance. Take care, thank you again and I hope you have a great day. Ray/Ray Garfinkel State Farm Insurance Agency"
Keisha Francis
July 8, 2025
5
out of
5
rating by Keisha Francis
"Melissa Craft Burton, helped me get my home insured. She was pleasant, patient and knowledgeable about the coverage that best suits my needs. Her response time and communication was excellent!"
We responded:
"Keisha, thank you so much for the review. Melissa is an unbelievable teammate please never hesitate to contact us if you have a claim or question. Take care and thank you again. Ray. Ray Garfinkel State Farm insurance agency. "
Linda Huntington
July 7, 2025
5
out of
5
rating by Linda Huntington
"Ray is always available and works with us to get the lowest rates."
We responded:
"Linda, thank you for the kind review. I enjoyed talking with you and Fred yesterday. I wanted to thank you for allowing me the opportunity to be your agent all these years. Take care and thank you again. Ray. Ray Garfinkel/State Farm insurance agency "
Barbara Phillips
July 1, 2025
5
out of
5
rating by Barbara Phillips
"Ray and his team always provide proactive and pertinent advice and information. We have had the pleasure of working with Ray for decades, and we recommend his agency without reservation."
We responded:
"Barbara, thank you so much for you are much more than a policyholder to me. We are basically family. Take care, thank you again and I hope to see you soon. Ray "